Frequently Asked Questions

We use the DTG method in our printing.

DTG printing means that the dye is sprayed directly onto the fabric and processed onto the fabric, resulting in soft and long-lasting prints that do not feel like paper.

We carefully prepare all products and deliver them to cargo within 2-5 business days. Depending on your city, delivery times vary between 1-2 business days.

Transactions are not carried out on public holidays and weekends.

You can return all products except the poster and phone case category within 30 (thirty) days.

Return shipping fee belongs to the customer.

In order for you to make an exchange without paying additional fees, you will be given a discount coupon equal to the return shipping amount you paid.

The product to be returned will reach us within 1-5 business days after it is shipped and your return process will be initiated.

The return process is completed within 1-5 business days.

Yes, the prices of all products on our site include VAT.

If you want to update your address on the day you place your order, you can contact us.

If you want to change your address within the days after placing your order, you can contact the cargo company using your tracking number, which will be sent to you by e-mail.

You can update it by contacting us on the same day.

Products with different production locations are sent as 2 separate cargoes.

If you think there is a missing product in your order, do not worry, the remaining products will be sent with a separate cargo.

This situation, although rare, is valid for some different categories.

All our products have a personalized printing process.

If your order is not produced, you can contact us and cancel it from the system. Products whose production has been completed cannot be cancelled.

You can return the product when it reaches you.